On the Lync Conference in San Diego in February this year, Microsoft introduced the long-awaited feature “Group Call Pickup”, which is now supplied, free of charge, with CU1 (Cumulative Update 1) for Lync 2013. The function “Call Pickup” is a classic PBX feature that has become indispensable as a telephone function for many users over [...]
Today, I would like to introduce our Lync product “colima Cerebro”. colima Cerebro optimizes and adhances the basic functionality of Microsoft Lync for example with the requested telephony functions “Universal Call Pickup” and “BusyOnBusy”. Let´s have a look at the Cerebro video: What´s new? With the latest version, colima Cerebro now supports also the new [...]
Call Pickup is a long known feature of telephone systems, there is virtually no telephone system that does not support such a function. The sense of the function is that an employee can accept a call on his telephone, which is currently ringing on a different phone. In addition he can also “pick up” the [...]
The function ‘BusyOnBusy’ (or ‘busy-on-busy’) is nothing other than to reject a caller with a busy signal, if the callee is already engaged in a call and does not want to be disturbed. It is clear to the caller that the callee is busy and he will try again later. There is a slight effort [...]
Matthias Friedrichs
Matthias Engelmann
Susanne Eisenhut
Frank Niethardt