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Case Study, “Working with Lync” Lync is Skype for business – and even better

Recently I was sitting with Nadine a company consultant who advises a law firm in Düsseldorf. She told me that she does this mostly by telephone and now and then uses Skype. Since I have been working with Microsoft Lync for the past three quarters of the year, I spontaneously showed her, by way of [...]

BusyOnBusy with Lync – What is it and why do we need it?

The function ‘BusyOnBusy’ (or ‘busy-on-busy’) is nothing other than to reject a caller with a busy signal, if the callee is already engaged in a call and does not want to be disturbed. It is clear to the caller that the callee is busy and he will try again later. There is a slight effort [...]

Tweak your Lync Server – with colima SimpleRoute

Using SimpleRoute, incoming audio and video calls and instant messages can also be redirected or blocked depending on the origin, content and presence status of the recipient. The ever-popular BusyOnBusy function can be implemented for selected users.