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Call Pickup with colima Cerebro

Call Pickup is a long known feature of telephone systems, there is virtually no telephone system that does not support such a function. The sense of the function is that an employee can accept a call on his telephone, which is currently ringing on a different phone. In addition he can also “pick up” the [...]

BusyOnBusy with Lync – What is it and why do we need it?

The function ‘BusyOnBusy’ (or ‘busy-on-busy’) is nothing other than to reject a caller with a busy signal, if the callee is already engaged in a call and does not want to be disturbed. It is clear to the caller that the callee is busy and he will try again later. There is a slight effort [...]